At Suzuki Garphyttan, we prioritize close collaboration with customers, suppliers, and partners to continually enhance and adapt our products to meet current demands. We also emphasize the importance of safeguarding our proprietary knowledge throughout the supply chain.
To protect this "know-how," we have implemented an Intellectual Property (IP) policy that details how we manage confidential information.
Documents from customers and suppliers are handled carefully within our organization according to our internal set up procedures.
Information related to the innovations and technologies developed by our R&D team as well as process parameters are considered intellectual property and are referred to as our "know-how."
Documents containing sensitive information—such as PFMEA, Control Plans, and work instructions—cannot be distributed in written form. These documents will be available for review during customer audits but must remain on-site and cannot be removed after the audit.
Third-party auditors from certification bodies, such as those for IATF 16949 or ISO standards, are allowed to view all documents but are not permitted to take them away after their visit.